Terms & Conditions

1 Acceptance of Terms

By registering for, accessing, or using the ArtBizDesk platform ("the Service"), you confirm that you have read, understood, and agree to be bound by these Terms & Conditions ("Terms"). If you do not agree to these Terms, please do not use the Service.

These Terms constitute a legally binding agreement between you ("User," "you") and ArtBizDesk ("we," "our," "us").

2 About ArtBizDesk

ArtBizDesk is a cloud-based business management platform built for nail art technicians, mehndi (henna) artists, and beauty professionals in India. Each account holder (an "artist") works inside their own separate workspace. The Service currently provides tools to manage:

• Clients and their contact details
• Bookings, including bookings that span multiple dates
• Services, service categories, and service photo galleries
• Payments received against bookings, with an optional receipt image upload
• Team members and payments made to them
• A booking calendar and an activity timeline of your own actions
• Business reports (revenue, services, clients, team, payment methods)
• Booking reminders delivered as in-app notifications and, if you allow it in your browser, as push notifications
• A WhatsApp message generator that prepares message text for you to send yourself

Team members are not users. A team member is a record you create so that you can assign them to bookings and track payments to them. They do not receive a login, and they cannot access the Service.

The Service does not send WhatsApp messages, SMS, or emails on your behalf to your clients. The WhatsApp feature only produces message text; you choose whether and how to send it from your own WhatsApp account.

3 Account Registration

To use ArtBizDesk, you must submit a registration request. Accounts are not created automatically. By registering, you agree to the following:

• All information provided during registration must be accurate, complete, and up to date.
• Providing false or misleading information may result in rejection or termination of your account.
• Every registration is manually reviewed and activated by the ArtBizDesk team. Your account becomes usable only after we approve it and set your plan and licence dates.
• On approval, we email you a temporary password. You will be required to set your own password before you can use the Service.
• You are responsible for maintaining the security and confidentiality of your login credentials.
• You must notify us immediately if you suspect unauthorised access to your account.
• One account per individual business is permitted. Multiple accounts for the same business are not allowed.
• Account credentials are personal and must not be shared with others outside your business.

Login protections built into the Service:

• After 5 consecutive failed login attempts, the account is temporarily locked for 15 minutes.
• You may optionally enable two-factor authentication (2FA) from your Profile page, using an authenticator app. If you enable it, you will be shown one-time backup codes. Keep them safe — if you lose both your authenticator app and your backup codes, you must contact us to regain access.
• Password reset is available by email from the login page.

4 Subscription Plans & Payments

Access to ArtBizDesk is licence-based. The plans available at the time of registration are shown, with their current prices, on the registration page. Plans presently offered are:

• 7 Day Trial — a free, 7-day, feature-limited plan.
• Monthly — a 30-day licence.
• Yearly — a 365-day licence.

Plan names, prices, promotional prices, durations, and the features included in each plan are set by us and may change. Pricing shown on the registration page at the time you register is the pricing that applies to that registration.

Payment Process:

• ArtBizDesk does not use an automated payment gateway. There is no card or bank payment flow inside the Service. All subscription payments are arranged and collected manually by our team, outside the platform.
• Accepted payment methods include UPI, Bank Transfer (NEFT/IMPS/RTGS), Cash, and Cheque.
• Your account is activated only after we have received and confirmed your payment (where a payment is due).
• Your activation email states your plan, your licence validity period, and — where we have recorded a payment against your registration — the amount received, the payment method, and any payment reference.

Renewals & Expiry:

• Subscriptions are not auto-renewed. There is no stored payment method and nothing is charged automatically. You must contact us to renew before your licence expires.
• When your licence period ends, or if your account status is set to inactive, the Service blocks access to your workspace until the licence is renewed or the account is reactivated.
• Blocking access does not delete your data. Your data remains in our database and becomes available again when your licence is renewed. See Section 12 for how deletion works.

We may change subscription pricing at any time. Price changes do not affect a licence period you have already paid for.

5 License to Use

Subject to your compliance with these Terms and payment of applicable fees, ArtBizDesk grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your own internal business management purposes during the active licence period assigned to your account.

This license does not permit you to:

• Sub-license, resell, or distribute access to the Service to any third party.
• Use the Service on behalf of another business without a separate account.
• Transfer your account or license to another individual or entity.

6 Acceptable Use

You agree to use ArtBizDesk only for lawful purposes and in accordance with these Terms. You must not:

• Use the Service in any way that violates any applicable Indian or international law or regulation.
• Share, sell, or transfer your account credentials to any other person or entity.
• Attempt to gain unauthorised access to any part of the Service, its servers, other accounts, or related systems.
• Reverse-engineer, decompile, disassemble, or attempt to derive the source code of the Service.
• Upload or transmit harmful, abusive, defamatory, obscene, or fraudulent content, or upload files you do not have the right to upload.
• Use the Service to store data unrelated to your own business operations.
• Interfere with or disrupt the integrity or performance of the Service.
• Use automated scripts, bots, or tools to scrape or extract data from the platform.

Violation of the Acceptable Use policy may result in immediate suspension or termination of your account without refund.

7 Your Data & Your Responsibilities

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference and which describes exactly what we collect and which third parties are involved.

Ownership. You own the business records you enter into your workspace — your clients, bookings, services, payments, team members, and the files you upload. We store and process that data for the purpose of providing the Service to you.

Your clients' data is your responsibility. When you enter another person's details (for example a client's name, phone number, or address, or a team member's details), you are the one deciding to collect and store that information. You are responsible for having a lawful basis to do so, for the accuracy of what you enter, and for how you use it. ArtBizDesk has no relationship with your clients and never contacts them.

Accuracy. We are not responsible for the accuracy, completeness, or reliability of any business data you enter, or for any figure, report, or reminder derived from it. You should verify anything you rely on for financial or legal purposes.

Separation between accounts. The Service is built so that each artist can only see and modify records belonging to their own account. Data from one artist's workspace is not shown to another artist.

8 Our Access to Your Account

So that you understand exactly who can see your data, we state this plainly:

• ArtBizDesk administrators ("Super Admins") approve registrations, assign plans, set and extend licence dates, change account status, and review registration and contact-form submissions.
• Administrators and the technical personnel who operate the platform have access to the production database, and can therefore access the data stored in it, including for support, maintenance, and backup purposes.
• Administrators can create and download full database backups. A backup contains the data of all accounts.

We access your business data only where it is necessary to operate, support, secure, or maintain the Service, or where we are required to by law.

9 Intellectual Property

All content, features, design elements, software, text, graphics, logos, and functionality of ArtBizDesk — collectively "the Platform" — are the exclusive intellectual property of ArtBizDesk and its creators, protected under applicable copyright, trademark, and other intellectual property laws of India. This does not apply to the business data and files you upload, which remain yours.

You are granted no rights to the Platform beyond the limited license described in Section 5. You may not:

• Copy, reproduce, or distribute any part of the Platform.
• Create derivative works based on the Platform.
• Use the ArtBizDesk name, logo, or branding without prior written permission.

10 Service Availability

We aim to keep ArtBizDesk available, but we do not guarantee uptime, uninterrupted access, or that the Service will be error-free. The Service may be unavailable due to:

• Maintenance.
• Technical issues, server failures, or problems with third-party infrastructure we depend on (for example hosting, email delivery, or Google's push-notification service).
• Events beyond our reasonable control.

Backups. We take backups of the platform database for our own operational recovery. These backups are kept only for a short rolling window and are not a customer-facing service. We do not guarantee that any particular record can be recovered, and you should not treat ArtBizDesk as your only copy of business-critical information.

We are not liable for any losses incurred due to downtime, unavailability, or data loss.

11 Limitation of Liability

To the fullest extent permitted by applicable law:

• ArtBizDesk shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Service.
• Our total cumulative liability to you for any claims arising from these Terms or your use of the Service shall not exceed the total amount paid by you in the three (3) months immediately preceding the claim.
• We are not responsible for the accuracy, completeness, or reliability of any business data you enter into the platform, or for decisions you take based on it.
• We are not liable for any losses arising from unauthorised access to your account due to your failure to maintain the security of your credentials, your authenticator device, or your 2FA backup codes.

12 Account Termination & Deletion

By ArtBizDesk: We reserve the right to suspend or permanently terminate your account, with or without notice, if you:

• Violate any provision of these Terms.
• Fail to pay applicable subscription fees.
• Engage in any fraudulent, abusive, or illegal activity.

In the event of termination due to a Terms violation, no refund will be issued.

By You: The Service does not have a self-service "delete my account" button. You may request deletion of your account at any time by writing to us at info@artbizdesk.in. Deletion requests are carried out manually by our team. Section 8 of the Privacy Policy explains what deletion does and does not remove.

Getting a copy of your data: The Service does not currently include an automated export or download tool for your records. If you want a copy of your data, ask us before your account is deleted; what we can provide, and in what format, will be agreed with you at that time. Individual bookings can be printed from the booking view at any time while your licence is active.

Effect of Termination: Upon termination, your licence to use the Service immediately ceases.

13 Governing Law & Disputes

These Terms shall be governed by and construed in accordance with the laws of India.

Any disputes arising out of or relating to these Terms or the use of the Service shall first be attempted to be resolved through good-faith discussion. If unresolved, disputes shall be subject to the exclusive jurisdiction of the competent courts in India.

14 Changes to These Terms

ArtBizDesk reserves the right to update or modify these Terms at any time, including as the features of the Service change. When we make changes, we will update the "Last updated" date shown on this page. Where the change is material, we will also aim to notify active users by email at their registered address.

Your continued use of the Service after any changes are posted constitutes your acceptance of the revised Terms. If you do not agree to the updated Terms, you must stop using the Service.

15 Contact Us

If you have any questions, concerns, or feedback regarding these Terms & Conditions, you can reach us:

• Email: info@artbizdesk.in
• WhatsApp: use the WhatsApp button on this page.
• Contact form: the "Contact Us" form on our home page.

We aim to respond to queries within 30 days, and in practice usually much sooner.